Get in Touch with LuxPure
We are here to assist you with any questions or concerns you may have about our products and services.
Send Us a Message
Whether you have a general inquiry, need product support, or want to provide feedback, please use the form below. Our dedicated team aims to respond to all messages within 24-48 business hours.
Our Contact Information
We are always happy to hear from you. Feel free to reach out to us through any of the following channels or visit our physical location during business hours.
LuxPure Headquarters
Poštová 7, 040 01 Košice, Slovakia
Phone: +421 904 444 444
Email: [email protected]
Operating Hours: Mon-Fri: 9:00-18:00, Sat: 10:00-16:00
Find Us on the Map
Our location is easily accessible, and we look forward to welcoming you.
Frequently Asked Questions
Before contacting us, you might find answers to common questions in our FAQ section. This can save you time and provide immediate solutions.
What are your shipping policies?
Details about our shipping methods, delivery times, and costs can be found on our dedicated Shipping & Returns page. We offer various options to suit your needs, including expedited shipping.
How do I return a product?
Our return process is straightforward. Please refer to our Returns Policy on the website for step-by-step instructions and eligibility criteria. Customer satisfaction is our priority.
Do you offer international shipping?
Yes, LuxPure proudly ships internationally to many countries. Shipping rates and delivery times vary by destination. You can check specific details during the checkout process or on our shipping information page.
Are your products ethically sourced?
LuxPure is committed to ethical sourcing and sustainable practices. We carefully select our suppliers to ensure all ingredients and materials meet stringent ethical and quality standards. Learn more in our About Us section.